Customer: Ilim Group
Production: Pulp and paper
Supplier: Voith
Description: The Ilim Group in Russia had been planning for a long time to upgrade the PM4 at its plant in Koryazhma by adding a new MasterJet Pro headbox. However, due to pandemic-related travel bans the installation team from Heidenheim was not able to get to the site by the scheduled date. Nevertheless, a clever solution was found. Using the remote video support tool OnCall.Video, the Russian team on site was able to access Voith expertise in Heidenheim in real time. Thanks to the use of the audio-visual communication system, the rebuild was completed on schedule despite the travel restrictions and implemented in a very short period of time. The result is a significant increase in paper production efficiency and a highly satisfied customer.
Details: The new MasterJet Pro headbox ensures optimum paper quality, low operating costs and cost-effective maintenance. For minimal maintenance shutdowns, for example, system components like lower and upper lips and separating wedge can be replaced quickly and easily. In addition, the system is designed for uncomplicated grade changes. This offers Ilim Group a high degree of flexibility in production. Thanks to OnCall.Video, the entire installation went according to plan. The PM4 was able to operate again immediately after the retrofit, and since then has been producing high-quality, marketable paper in a range of grades and grammages.